If you are not completely satisfied with your purchase, please return any unwanted items within 30 days of the purchase date with the provided return form. When we receive the returned item with receipt and return form filled out completely we will refund you for the amount paid, minus the shipping. You must have proof of purchase (receipt) to return the item. If possible, reuse the original packaging to send the items back. We cannot accept exchanges by mail at this time. You can place a new order for an updated item, and separately mail the return back to us. ​ If you have any questions, please contact us at info@prettypretty.life. We want you to be completely happy with your purchase and shopping experience!